The Digital Con: How Social Engineers Hack Humans—Not Just Systems

Cybercriminals aren’t just targeting our tech—they’re exploiting our trust. Here’s how to spot the tricks before you fall for them.

In our highly interconnected world, even with advanced firewalls and military-grade encryption, you can still fall victim to hacking. Why is this the case? Hackers have discovered a new vulnerability that cannot be fixed: human psychology.

Social engineering refers to the sophisticated techniques employed by cybercriminals to manipulate human behavior to gain unauthorized access to systems, data, or financial assets. It can be likened to digital theft, where the perpetrator utilizes tactics of disguise, persuasion, and strategic timing to achieve their objective.

Real-World Example: The Gmail Subpoena Scam

In April 2025, Google issued an urgent warning to its 3 billion Gmail users about a sophisticated phishing attack exploiting a vulnerability in the company’s infrastructure. The scam involved fake subpoenas sent from what appeared to be legitimate Google addresses, redirecting users to a fraudulent support portal hosted on Google Sites. These fake login pages were meticulously designed to mimic Google’s legitimate pages, tricking users into revealing their credentials. Alarmingly, the phishing emails even passed Google’s DKIM security verification, making them appear credible. Google has since shut down this avenue and introduced new protective measures, urging users to adopt two-factor authentication (2FA) or passkeys to enhance security. (Billions of Gmail users' personal information at grave risk in 'sophisticated' phishing attack)

The Four Most Common Social Engineering Attacks

Phishing – Sending deceptive emails that appear legitimate with the intent to steal credentials or deploy malware.

Pretexting – Creating false scenarios to obtain information, such as impersonating a bank representative or IT support personnel.

Baiting – Enticing individuals with "free" items like USB drives or downloads that are infected with malware.

Tailgating – Securing unauthorized physical access by following an individual into a restricted area.

How to Protect Yourself: Become a Human Firewall

Technology is critical, but awareness is your best defense. Here’s what you can do:

• Slow down. Scammers create urgency to override your logic.

• Double verify. For financial or sensitive requests, use multi-factor authentication or a second confirmation method (like a phone call).

• Stay updated. Cyber threats evolve—so should your awareness.

• Think before you click. A little skepticism can save you a lot of trouble.

Global Resources to Stay Informed and Safe

No matter where you are globally, you should be able to access support and education. Here are reliable resources to stay ahead of cybercriminals:

• StaySafeOnline (Global) – Tips and resources from the National Cybersecurity Alliance.

• Have I Been Pwned – Check if your email or credentials have been compromised.

• Europol Cybercrime Portal – Reports and alerts from the EU’s cybercrime center.

• CyberAware (UK) – Official UK government advice for individuals and small businesses.

• Stop.Think.Connect. (USA) – Campaign focused on helping all digital users make smarter security decisions.

• Australian Cyber Security Centre (ACSC) – Threat reports, alerts, and educational resources.

• INTERPOL Cybercrime Division – Global insights and coordination against online threats.

Final Thought

Social engineers exploit your trust, but you can protect yourself from them. Remain inquisitive, vigilant, and practice cyber awareness.